Terms of service

Minecraft UK Hosting ("NLD Consultants Limited") agrees to furnish services to the Subscriber, subject to the following ("Terms of Service").

Minecraft UK Hosting, the company hereafter referred to as, ("NLD Consultants Limited"), ("Us"), ("We") and The Client, ("Customer"), ("Client") and ("You").

Use of NLD Consultants Limited Service constitutes acceptance and agreement to AUP ("Acceptable Use Policy") and ToS ("Terms of Service").

All provisions of this contract are subject to change from time to time at the discretion of NLD Consultants Limited. Subscriber understands that changes to the ToS by NLD Consultants Limited shall not be grounds for early contract termination or non-payment.

By accepting to these terms you indicate that you also agree to the Minecraft End User License Agreement.

Refund and Disputes

Servers are eligible for refunds within 7 twenty-four hour days of the creation of the server in our database. This point is not marked by the time at which your initial payment is processed and may differ by several hours or days. Refunds cannot be requested without probable cause.

Cancellations

To terminate your services you must cancel any PayPal subscriptions active. NLD Consultants Limited does not have access to any client's PayPal account. Therefore, we cannot and will not be responsible for unintended payments made via the automatic payment subscription service.

Liability Limitation and Exclusion

NLD Consultants Limited, under no circumstances, shall be held liable for any data loss, disruption of information, or distribution of information including but not limited to that of unauthorized access to our server systems or any other loss of data. NLD Consultants Limited shall not be held liable for any disruption, delay, or disconnection of services for any period of time.  NLD Consultants Limited shall not be held responsible for any loss of data from a decommissioned server.

Support

Any support requests required for products from NLD Consultants Limited shall be submitted through the shop using the contact us form.

Trial/Free Servers

Trial/Free servers shall be provided to new customers where requested or as part of a sponsorship.  These servers are subject to constraints and may be removed without notifiaction or warning.  A Trial/Free server is typically issued for one calendar month and may be upgraded to a paid plan following this period.

Legal Contact

NLD Consultants Limited retains the right to seek and consult with any appropriate authorities that may need to be involved in the event of an issue arising whether it is through violation of this policy or any other illegal occurrence requiring involvement of law-enforcement agencies.

NLD Consultants Limited regards any communication between parties as confidential, upon distribution of any communication, unless prior approval is in place, we will take action to the fullest extent of the law. By purchasing a server from NLD Consultants Limited you permit us to modify your server, this includes, but is not limited to, changing plugins, updating Bukkit and other tasks related to running a Minecraft server.

Any verbal or written threats to compromise our server systems or any other equipment owned by NLD Consultants Limited will be taken seriously and will result in further investigation and potentially litigation. Upon cancellation of payments to NLD Consultants Limited your server will be downgraded to the appropriate trial plan and will be suspended once that plan expires. Files will be kept as long as possible after termination or suspension; however the guaranteed amount of time is unspecified. NLD Consultants Limited retains the sole right to stop, start, and modify your server.

Unlimited Policy

While we offer unlimited bandwidth to our customers we reserve the right to remove excessive file(s) such as large logs, redundant backups, or other files they may impact the node. This policy is in place to protect our users, since full disks can, and will, cause corruption of many files on our servers.

Unfair usage

If we find your server using any sort of system to bypass limits put on your server (such as player slots, RAM amount or creating additional servers without permission) your server is subject to being terminated without refund.

Termination

Additionally, we reserve all rights to terminate your server or service upon any violation of these terms, or any other basis if deemed needed.